PIA reduces its workforce by 40pc

Karachi, August 05, 2022: Pakistan International Airlines PIA has reduced its workforce by nearly 40 percent from 14,500 regular employees to 8156 in the financial year 2022.

This has brought the per aircraft ratio from 550 to 250 and it would further rcome down to 230 by the end of the year, according to Pakistan Economic Survey.

Also, manpower rationalization has been achieved as cabin crew strength has been brought down from 1500 plus (2019) to 1025 (2021) while flight operation (cabin crew) of Multan, Sialkot and Faisalabad is being supported by LHE and ISB bases.

Similarly, maximum flight assignments are being done from base-to-base in order to reduce domestic travel and hotel accommodation.

Besides, PIA has started its fleet replenishment and is adding on new aircrafts in its fleet. PIA has added two A320 in first quarter of 2022 and plans to add four more Airbuses A320s during 2022.

The decision of induction of fuel efficient narrow body aircraft overall fits perfectly in PIA’s new direction to capitalize and consolidate itself on the productive domestic and regional routes, paving the way for expansion back on the medium and long haul routes of Europe, UK and North America.

Also, PIA Engineering & Maintenance (E&M) capability was enhanced to handle state of art modern fleet including Boeing 787 Dreamliner and Airbus A350/A330/A320 NEO fleet.

Similarly, PIA commissioned an ATR shed in North Wing of Pakistan, i.e. Islamabad providing maintenance service level up to check ‘A’ level on Airbus A320/Boeing B777 and up to maintenance check ‘C’ level on ATR fleet.

In addition to this, MRO IT, an ERP solution for maintenance activities are being implemented in PIA Engineering.

PIA (E&M) regulatory approval-base has considerably increased. In addition to approval from PCAA, PIA hold regulatory approvals from foreign civil aviation authorities like QCAA (Qatar), PACA (Oman), GACA (Saudi Arabia), BCAA (Bahrain) and CAASL (Sri Lanka).

As a part of route rationalization process, loss making routes were closed and frequencies were increased on profit making routes. Upon acquisition of more aircraft, PIA will certainly avail opportunities to expand its network.

PIA sent over 15 million flight information SMS to its valued customers to save them from any hassle especially when flight is delayed due to some reason. The SOP to send SMS for flight details/schedule confirmation and/or for any delay in disruption has resulted in tremendously reducing customer complaints and annoyance.

A very effective baggage identification system WTR (World Tracer Management) has been introduced through which the misplaced baggage is delivered to the passengers in a very short time.

Passengers Services System (Hitit) was operationalized and implemented which resulted in significant savings. Increase in global distribution and sales network by brining Sabre, Travel port and Amadeus on board without exclusivity.

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