Oracle Autonomous Database now available in customer Datacenters

Addresses data sovereignty, security, and performance concerns that prevent some enterprise workloads from moving to the public cloud Samsung SDS and NTT DoCoMo, welcome Autonomous Database on Exadata Cloud@Customer Karachi, July 09, 2020: Building on the success of Oracle’s Exadata Cloud@Customer service over the last three years, Oracle announced the availability of Oracle Autonomous Database…

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PTCL deploys Nokia software products to enhance customer experience and service

Karachi, June 10, 2020: Pakistan Telecommunication Company Limited (PTCL) has deployed Nokia automation, analytics and machine learning software to enhance the customer experience and improve customer service accuracy and efficiency. Among the products rolled out are Nokia Service Management Platform (SMP), which automates and simplifies the entire customer care process, and significantly reduces the time…

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Emirates reaffirms customer commitment with ramp up of refunds capability

Karachi, April 27, 2020: Emirates has ramped up its capability to process refunds, reaffirming its commitment to customers and travel trade partners impacted by travel disruptions caused by the COVID-19 pandemic. With nearly half a million refund requests pending to manage, the airline has taken proactive steps to restructure its backend procedures and boost resourcing…

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