PTCL deploys Nokia software products to enhance customer experience and service

Karachi, June 10, 2020: Pakistan Telecommunication Company Limited (PTCL) has deployed Nokia automation, analytics and machine learning software to enhance the customer experience and improve customer service accuracy and efficiency. Among the products rolled out are Nokia Service Management Platform (SMP), which automates and simplifies the entire customer care process, and significantly reduces the time…

Read More

COVID-19 awareness, service delivery project initiated in Karachi’s 2 affected district

Karachi, May 12, 2020: A leading civil society organization, Participatory Organization (SPO) has initiated a short-term project in two districts of Karachi (East and Malir) covering 08 UCs to create awareness about Coronavirus prevention among masses, statement issued here Tuesday said. The project named “Provision of Hand washing Facilities and Community Awareness on COVID-19” is…

Read More

Ufone’s UShare service is now free of cost to allow easy sharing of balance during lockdown

Islamabad, March 31, 2020: To facilitate customers across the country and make sharing of balance easy during the lockdown, Pakistani telecom operator Ufone has made its UShare service free of cost for people. This is a countrywide offer and customers can now share balance with their friends and family without any additional service charges. Customers…

Read More