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State Bank of Pakistan launches SUNWAI

SBP launches SUNWAI – A facilitative portal for consumer complaints

In continuation of ongoing efforts to strengthen the banking sector’s efficiency and fairness in  complaints handling and to address the issues faced by banking customers in complaints lodgment, the State Bank of Pakistan (SBP) has launched ’Sunwai’ – a customer complaint service portal and app. ‘Sunwai’ serves as a one-window operation for banking customers to…

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