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Emirates reaffirms customer commitment with ramp up of refunds capability

Karachi, April 27, 2020: Emirates has ramped up its capability to process refunds, reaffirming its commitment to customers and travel trade partners impacted by travel disruptions caused by the COVID-19 pandemic. With nearly half a million refund requests pending to manage, the airline has taken proactive steps to restructure its backend procedures and boost resourcing…

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Emirates becomes first airline to conduct on-site rapid COVID-19 tests for passengers

Karachi, April 16, 2020: Emirates in coordination with Dubai Health Authority (DHA) will be introducing additional precautions. Passengers on today’s flight to Tunisia were all tested for COVID-19 before departing from Dubai. Emirates is the first airline to conduct on-site rapid COVID-19 tests for passengers. The quick blood test was conducted by the Dubai Health…

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