Tag Archives: Customer Experience

K-Electric (KE) and Bank Alfalah have launched a digital payment cashback campaign, allowing customers to pay bills via QR code in Alfa app and receive Rs 500.

Karachi, August 04, 2025: K-Electric (KE), Karachi’s sole power utility, has introduced a redesigned electricity bill layout aimed at simplifying billing information and improving communication with its 3.8 million customers. The new bill format, launched as part of KE’s customer-centric strategy, presents a clear, consolidated snapshot of energy consumption, charges, …